I had a comfortable stay at the Courtyard By Marriott Vienna Prater/Messe. The staff were friendly at check-in, and I appreciated the spacious room with decent amenities. However, I noticed some dated decor and a few minor cleanliness issues in the bathroom that could use attention.
Rooms
8.0
The room was large and clean, featuring a kettle and good shower pressure. That said, the decor felt a bit outdated with dark wood, and the bathroom bin had rusting issues.
Service
7.0
Most of the staff were polite and eager to help, though I encountered a mix of attitudes at the reception desk. Not everyone exuded the warm hospitality I expected.
Location
9.0
Located just 100 meters from the Krieau metro station, the hotel made it easy to explore the city. It was also close to the Prater area, which added a nice touch to the trip.
Dining
7.0
I thought the dinner I had on my first night was decent but not quite worth the price. I also found the breakfast a bit pricey, even though it was good.
Facilities
7.0
The amenities included a water kettle and fridge, but I did find the WiFi login process inconvenient as I had to log in every day. The hotel offered some basic services but could improve its modern touch.
William
United Kingdom,
February
2025
6.4/10
During my stay at the Courtyard By Marriott Vienna Prater/Messe, I experienced a mix of highs and lows. The location was conveniently close to the metro, making it easy to explore Vienna, though I found the room service options lacking. The staff were friendly and accommodating, but the breakfast offerings could use improvement. Overall, it’s a decent stay, but I wish there were better dining and service options for a four-star hotel.
Rooms
9.0
My room was large and clean, offering a warm and comfortable atmosphere. The bed quality was amazing, contributing to a restful stay.
Service
8.0
The staff were friendly and helpful, addressing my needs promptly. Special shoutouts to the front desk team for their assistance with my luggage.
Location
9.0
The hotel is situated in a quiet area, just a short walk from the metro, which made it easy to access the city center.
Dining
6.0
While the breakfast buffet was satisfactory, with a few good options, it tended to be repetitive. I was disappointed by the lack of room service beyond ordering from outside restaurants.
Facilities
7.0
Facilities like the bar offered great atmosphere and service, but the absence of room service was a significant downside during my stay.
Jennifer
United Kingdom,
February
2025
7.0/10
I had a wonderful stay at Courtyard By Marriott Vienna Prater/Messe! The location was perfect for attending my conference, just a quick 2-minute walk to the metro for easy access to the city center. The staff were incredibly friendly and attentive, making the experience even better. However, I did encounter some issues with the shower temperature and a delayed cleaning service during my stay. Overall, it was a comfortable and enjoyable experience! 😊
Rooms
9.0
The room was spacious and well-equipped, making my stay very comfortable. I appreciated the ample wardrobe space as well.
Service
9.0
The service was exceptionally friendly and helpful throughout my stay, which greatly contributed to my positive experience.
Location
9.0
The hotel's location is fantastic for those attending events at the Wien Messe, and it's just 15-20 minutes by metro to the city center.
Dining
8.0
The dining options in the restaurant were delicious and varied, although I found the breakfast quite pricey compared to nearby cafes.
Facilities
9.0
The facilities, including the gym and sauna, were great and added to the overall comfort of my stay.
Hugh
United Kingdom,
January
2025
6.4/10
I had a pleasant stay, but there were some ups and downs. The location near the Krieau subway station made getting around the city super easy, and the breakfast was definitely one of the best I've had. However, the room was quite small, and the reception service was a bit inconsistent, which slightly marred the experience.
Rooms
8.0
The room was small but spotlessly clean. I appreciated the corner windows from my upgraded room, even if the wardrobe was the smallest I've ever seen.
Service
6.0
While most staff were friendly and helpful, I had a disappointing experience with the reception staff. There was a security issue when the key was renewed without asking for ID.
Location
9.0
The location is great, just a short walk to the metro, making it easy to reach the city center in no time.
Dining
Facilities
7.0
The facilities included room service and laundry, which were convenient. However, I didn't use all the amenities offered since I mostly explored the city.
Scarlett
United Kingdom,
October
2024
5.0/10
I had a pleasant stay at Courtyard By Marriott Vienna Prater/Messe, but there were some ups and downs. The location was great, right near the Krieau metro station for easy travel around the city. The breakfast was excellent, though a bit pricey at €22. However, I found the rooms to be smaller than expected, and some minor service issues occurred during my stay. Overall, I would recommend this hotel but with some reservations. 😊
Rooms
7.0
The rooms were quite small but clean and adequately maintained. I was upgraded to a corner room with curved windows, which was a nice touch, though the wardrobe was the smallest I've seen.
Service
7.0
The staff were friendly and accommodating, but I did face some issues with the check-in process which seemed unorganized. Despite some hiccups, their attitude was positive.
Location
8.0
The hotel's location is very convenient, just over the road from Krieau metro station, making it easy to explore Vienna. However, the surrounding area can feel quiet, especially on weekends.
Dining
6.0
Breakfast was delicious, providing a wide range of options, but it is expensive. I also had a less than favorable experience at the hotel's restaurant during dinner, which could use improvement.
Facilities
7.0
The hotel offers great facilities, including a bar and a pool, which added to my relaxation. However, I wished for better room service and a more effective housekeeping process.